FAQ

The text in the message bar does not match what I'm typing
Check if automatic translation is turned on in your browser. The information is normally found under Settings. Turn automatic translation OFF The rea...
Fri, 17 Dec, 2021 at 10:40 AM
How to change whether message is sent when you press CTRL+ENTER or ENTER?
Follow these directions: Click your display name in the upper-left corner of the screen Click All Settings Click Preferences. Under the heading Compo...
Thu, 2 Sep, 2021 at 2:43 PM
I am not receiving e-mail notifications
Notification that you have unread messages If someone has sent you an attachment or message in Verji and this is left unread for more than 10 minutes, a...
Thu, 2 Sep, 2021 at 2:53 PM
Desktop notifications
Check that your browser settings allows notifications. Scenarios: Notifications turned off in Verji Web browser is blocking notifications Alerts are...
Thu, 2 Sep, 2021 at 2:55 PM
I am unable to delete a message in Verji
To be able to delete messages in rooms, you must be registered with the role "admin". The person who invited you into the room can change your...
Thu, 2 Sep, 2021 at 2:55 PM
How to switch between light and dark background color?
Click your display name in the upper-left corner of the screen. Click on the circle that is half light and half dark Tags: background dark ligh...
Thu, 2 Sep, 2021 at 3:08 PM
Change text size
There are two ways to change text size, either in Verji, or in your browser. To resize text in Verji, click your name in the upper left corner and select ...
Thu, 2 Sep, 2021 at 3:14 PM
I am unable to save files
Are you unable to save the file, it's just previewed? This applies to Mozilla Firefox users: Go to "Settings" by tapping on the icon in...
Thu, 2 Sep, 2021 at 3:18 PM
Antivirus
We strongly recommend installing a recognized antivirus package. Although Verji itself is 100% secure, you can have files that have already been comprom...
Mon, 6 Dec, 2021 at 11:12 AM
Unable to download attachment
Verji update needs reloading When Verji is updated, in some cases, parts of the old version will be left locally on your PC (stored in the browser cache...
Fri, 17 Dec, 2021 at 11:45 AM