We recommend that you check the following:
1. Is the e-mail in your junk e-mail/spamfolder?
- Sender: firstname.lastname@example.org
- Subject "Name has invited you to have a conversation in the secure communication platform Verji"
- We recommend that you add this sender as an authenticated contact to prevent this happening in the future
- If the invitation is not in your junk e-mail, please check if the sender has invited you with your correct e-mail address
2. Has your e-mail server blocked e-mails from senders that contain noreply@
- Unblock email@example.com
- If the sender has invited you with the correct e-mail address, contact Verji support at firstname.lastname@example.org, or call 90532454, and press 3 for Support.